Solvr may, but is under no obligation to, honor requests for refunds for the following reasons:

We offer a 1-year Guarantee on every product.  Guarantee or refund will be void if the damage is caused by a human or human mistake.

If the product does not work correctly due to default manufacture, a new product is given for free in exchange.

We do not do any refunds past 7 days after receiving the order; only exchanges.

Payment processing cost (3%) and shipping cost (Depending on destination ) are subtracted from the refunded amount.

It’s the Buyer’s responsibility to return the product in the same conditions he received it otherwise the refund will be null and void.