Facing More Competition in Restaurants?
Here are 5 Simple Ways to Get Customers to Come Back
Solvr programs offer special rewards that make people want to come back again and again. These rewards help make a strong connection between the restaurant and its customers. By joining, customers often order more or come back often to get their rewards, and this helps the restaurant make more money.
The restaurant world is changing fast. According to the National Restaurant Association, about half of restaurant owners think there’s more competition now than in 2022. And it’s not just the restaurants competing; loyalty programs are too. A study from Deloitte showed that most people join at least two restaurant Solvr programs, and almost half use their membership benefits many times each month.
The good news? Using the latest tech and focusing on making customers happy can help get more loyal customers. Here are 5 simple ways to do that:
Get to Know Your Customers Better.
Solvr programs can help restaurant owners learn what their customers like. With new tech tools, they can see which dishes are loved the most, which ads work, and who comes back often. By using this info, they can make better menus and offers, making customers even happier and wanting to come back.
With this knowledge, restaurant owners can suggest dishes based on what a customer has ordered before or what they like. This special touch can make customers feel special and want to come back more. That’s why big names like McDonald’s and local spots like Indiana’s The 1894 Lodge are spending time and money to get to know their customers.
Use Reward Points in Fun Ways to Increase Sales.
Restaurant owners know some days are busier than others. That’s why places like Kansas’s Oscar’s Authentic Mexican Grill offer double reward points on slower days, like Tuesdays. By doing this, they saw twice as many sales on their first double-point Tuesday.